| General
Questions
Installation Questions
General Questions
What operating
systems are supported?
Sportscard Organizer is only supported
for Windows operating systems. It is not supported for Mac OS
systems.
Are
checklists provided?
No. Because of the vast number of sets that have been produced for the four
major sports it is nearly impossible to have checklists built into the software.
However, the software does come pre-loaded with thousands of set names and the
ability to add more sets to the list, so you have the ability to add any card
that has been produced into the software.
Are prices or price
updates provided?
No. Sportscard Organizer does not force you to buy expensive price
updates or spend hours downloading prices. You are free to choose from the
different price guides that are out in the marketplace to use. You also
determine when you want to update your cards prices. Finally, with so many rare
cards being produced, price guide information is not available for those cards,
so you have the ability of using the price that you feel the card is worth based
on what you purchased the card for or other information that you are able to get
for the card such as auction results.
What if I have two copies of the same card, but are different
conditions?
Sportscard Organizer allows you to enter multiple cards in different
conditions. For example, if you have a 1989 Upper Deck Ken
Griffey, Jr. card in Mint condition, you can have a separate listing
for the card in Near-Mint condition. This is helpful
especially for older cards where there is a significant difference
in value of a card depending on the condition of the card.
I have complete sets that I would like to enter into the software. Do I have to
enter all the cards in the set?
No. You enter the complete set into the Catalog as one item. When entering the
complete set, enter the year and the set name. For the card # you can use 'SET'.
For the quantity, you will enter the number of sets you have, not the number of
cards in the set. In order for the software to properly count the total number
of cards in your collection you will have to enter detailed information for the
set. When you do that and are prompted to select the player name, choose the
entry with 'Complete' as the first name and 'Set' as the last name, or enter a
new listing that makes sense to you. Then when you are asked to enter the number
of cards in the set or box, you will enter the total number of cards in the set.
I have unopened boxes of cards that I would like to enter into the software. How
do I enter them?
You enter unopened boxes in a similar way as a complete set of cards. From the
Catalog you would enter the year and set of the box. For the card # you can use
'BOX'. For the quantity, you will enter the number of boxes you have, not the
number of cards that are in the box. In order for the software to properly count
the total number of cards in your collection you will have to enter detailed
information for the box. When you do that and are prompted to select the player
name, choose the entry with 'Unopened' as the first name and 'Box' as the last
name, or enter a new listing that makes sense to you. Then when you are asked to
enter the number of cards in the set or box, you will enter the total number of
cards contained in the box.
Can
non-sports cards or memorabilia be entered into the software?
Yes. The software is flexible enough to allow you to enter non-sports cards as
well as memorabilia. All you need to do is create a set name such as
'Autographed Baseball' or 'Star Wars' and a sport such as Non-Sport or some
other appropriate listing for entry in the Catalog. If you are entering detailed
information you will need to choose or create an appropriate player to use.
While not all of the additional fields might apply to your non-sport card or
memorabilia, you could use the two custom fields to add information specific to
those cards or items and you can make use of the memo field to enter additional
information.
Is there an upgrade
available from Version 1 and 2?
Not at this time. While we are looking into an
upgrade, Version 3 makes significant changes to the database that stores the
card information including the addition of several fields, one of which (Sport)
is a required field for all card entries. If and when an upgrade is available we
will make an announcement on the Sportscard Organizer website.
What is
the return policy for Sportscard Organizer?
Since we provide a free 30-day demo
to test the software before you decide to purchase it or not, most
purchases are considered final with no refund. For a full
description of our return policy click
here.
How do I enter a year for basketball or hockey cards that have
multiple years such as 2012-2013?
Sportscard Organizer can only
handle a 4-digit year. So for basketball or hockey sets that
use a multi-year designation such as 2012-2013, you will need to
choose one of the years. It is suggested that you be
consistent with the method you choose for all of the basketball or
hockey cards you enter into the software. For example, you can
choose to enter the first year, the second year, or the year the
actual set was released.
Installation Questions
After I install the demo I get a message saying the 30-day trial period
has ended even though I just installed it.
On some installations of the demo
there is a problem with a configuration file. Here are the
steps that have worked for others:
Important! If you
have entered some data and wish to keep it while you test the
software out, in Windows Explorer go to C:\Sportscard Organizer
3 and locate the file named Data. Copy the file and paste it to
your Desktop.
-
Uninstall Sportscard Organizer
3.
-
D elete the folder named
John_Reichard_Enterprises.
- For Windows 7 or 10 users,
the folder is located at C:\Users\{user name}\AppData\Local.
- For Windows XP users,
the folder is located at C:\Documents and Settings\{user
name}\Local Settings\Application Data.
-
Restart your computer.
-
Download and reinstall the
Sportscard Organizer 3 demo from the website.
- If you made a copy of your Data file, replace the new file
located at C:\Sportscard Organizer 3 with the one that you
copied to your Desktop.
I just purchased Sportscard Organizer and I have to keep entering my
unique license key every time I start the software.
As with the installation of the
demo, sometimes the configuration file does not store the license
key properly. Here are the steps that have worked for others:
Important! If you
have entered some data while testing the software and wish to
keep it, in Windows Explorer go to C:\Sportscard Organizer 3 and
locate the file named Data. Copy the file and paste it to your
Desktop.
-
Uninstall Sportscard Organizer
3.
-
D elete the folder named
John_Reichard_Enterprises.
- For Windows 7 users,
the folder is located at C:\Users\{user name}\AppData\Local.
- For Windows XP users,
the folder is located at C:\Documents and Settings\{user
name}\Local Settings\Application Data.
-
Restart your computer.
-
Download and reinstall the
Sportscard Organizer 3 demo from the website.
- Enter your unique license key.
- If you made a copy of your Data file, replace the new file
located at C:\Sportscard Organizer 3 with the one that you
copied to your Desktop.
Do you have a question that is not found
here? Then contact us and we would be happy to answer it for you and post the
results in this section for future reference.
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